Downloading and Reviewing Email Validation File Results
Downloading Your File from the User Dashboard
*For legacy instructions, please click here.
If you uploaded your email verification file via the web interface, you will also be able to retrieve your file results directly from the dashboard. Simply scroll down to the bottom where it displays “Your Recent Batch Uploads” and click on “Download Now” or you can click on the 100% and it will also download your file.
You can also click on “View Statistics” to have it display an overview of your data results.
- High risk
Reviewing your file in Excel
When you open your file in excel you will notice that we have kept all the original columns of data you had, and added a few additional columns of data.
Status – Every validation response will include one of the
status values below:
|Valid||The email address passed all checks and is safe to mail.|
|Invalid||Do not mail. The email does not have proper syntax, the domain is dead or the mailbox doesn’t exist.|
|Accept_All||The domain doesn’t support a mailbox level check. Also known as a “catch-all” domain. Expect some bounces from these addresses should you choose to mail them.|
|Risky||The email address is valid but it may cause delivery issues (e.g. spamtrap, honeypot or complainer). If you’re having deliverability issues, don’t send email to risky addresses.|
|Unknown||We couldn’t get a response in time. The email syntax and domain are usually valid, but we could not confirm the mailbox. Messages to these addresses may see bounces. Repeating the query later may deliver a valid/invalid status.|
Invalid Reason – The
reason field will always be present in the response and describes the specific reason for the verification status. In the table below is our full list of email verification reasons, which
status value it corresponds to and their descriptions.
|valid||verified||Valid email address.|
|invalid||invalid_syntax||Syntax or spelling error.|
|invalid||invalid_domain||Domain does not exist or does not accept email.|
|invalid||invalid_mailbox||Mailbox doesn’t exist.|
|accept_all||unverifiable||Domain is a catch all and does not support validation.|
|risky||high_risk||Address is a spamtrap, a known complainer or is suppressed.|
|risky||complainer||Address has complained about receiving commercial email.|
|risky||fraud||Address was used in a fraudulent transaction, e.g. credit card fraud.|
|risky||block_affiliate||The affiliate submitting data is blocked in your user settings.|
|risky||block_by_user||This address is blocked in your user settings.|
|risky||block_country||The request included an IP address parameter, and the IP is from a country that is blocked in your user settings.|
|unknown||no_result||A conclusive result could not be determined.|
Domain Type– The
domain_type field will be not-null if the type of domain has been categorized. The table below shows the full list of domain types and their descriptions
|Disposable||A disposable domain.|
|Biz||The domain of a company.|
|Edu||An educational domain.|
|Freeisp||Free ISP (internet service provider).|
|Gov||A government institution.|
|Org||A non-profit organization.|
|PaidISP||A government institution.|
|Wireless||Wireless domain. Do not send unsolicited emails.|